Everything you need to know about our high-quality inflatables and custom manufacturing process.
Q: Are you a factory or a trading company?
A: We are a direct factory. By designing and producing our own product lines, our team has developed an in-depth practical understanding of taking a project from initial conceptualization through to production and final delivery. This ensures better quality control and competitive factory pricing.
Q: How do I reserve an inflatable?
A: Booking is simple. You can email us at [email protected], use the FEEDBACK tab, or click the INQUIRY button to submit your order online. We respond to all inquiries within 24 hours.
Q: What is the Minimum Order Quantity (MOQ)?
A: Our MOQ is just 1 piece, making it easy for both rental businesses and event organizers to start small.
Q: What makes your products stand out?
A: Our inflatables are built for the toughest commercial use:
Q: Can we change the size and color based on the original design?
A: Absolutely. Size, color, and branding can be fully customized to your requirements. We provide a comprehensive color card for your selection.
Step 1: Discussion - We discuss scope, application, and budget via email/phone within 24 hours.
Step 2: Pricing - Firm unit pricing is provided based on your specific information.
Step 3: 3D Drawings - Our design team creates 3D renderings of your product with unlimited revisions.
Step 4: Approval - Once you are 100% satisfied with the design, you confirm the order.
Step 5: Production - Final games go into production and are shipped according to your timeline.
Lead Time: Most orders are ready in 2-4 weeks. Rush options are available upon request.
Q: How should I send my logo/artwork?
A: For crisp results, we recommend Vector Graphics (.AI, .PDF, or .EPS in CMYK mode). If you only have Bitmaps (Raster images), ensure they are high resolution. Our design department can assist in converting graphics if necessary.
Q: What kind of guarantee/warranty do you offer?
A: Our products are built to last over 24 months. Due to the long distance for shipping, we include a comprehensive repair kit bag (glue and matching material) with every unit to ensure any minor mischief can be fixed immediately.
Q: How are the products packaged for shipping?
A: We select packaging based on the mode of transport (Sea, Air, or Express) to ensure your games arrive in a professional, ready-to-use manner. Our heavy-duty PVC bags protect the units during transit.
